
FAQ
2.4
16
2
Service Activation
F
ZyWALL UTM Solution
F06. If I were new to myZyXEL.com, what are the required fields when I
register my ZyWALL device on myZyXEL.com?
The required fields include: user name, password, a valid email address and country.
F07. What's the benefit of entering valid email address when I'm
registering my devices on myZyXEL.com?
If you entered the valid email address during registration, you are going to:
1. Receive advance notifications (in email) prior to the expiration date of your free trial or license
subscription. This may help avoid interruptions of your current security service subscriptions.
2. Receive latest advisories (in email) from our ZSRT. The advisory contains latest signature release
information and helpful security news.
F08. When using the new registration flow, do I have to create a new
account if I already have a myZyXEL.com account?
No. Your existing myZyXEL.com account is still valid. You can still use the existing myZyXEL.com
account to register a device and activate a service.
F09. After the registration is complete using the new registration process,
what kind of information is stored on myZyXEL.com server?
Your user profile is stored on myZyXEL.com after the registration is done. User profile information
includes the user name, password, email address, country and your registered products and services.
F10. What is mySecurityZone?
mySecurityZone is a free service portal that is accessible to everyone.
Anyone can browse the latest security news and updates from ZSRT (ZyXEL Security Response
Team), access free resources and subscribe to our free newsletter.
For those who have a registered ZyWALL and a myZyXEL.com account, you can log in to
mySecurityZone (with the same myZyXEL.com account information) to view detailed description
on Anti-Virus+IDP policies and perform virus searches. In addition, you automatically receive our
advisory newsletters with the latest security updates and other valuable information.
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