ZyXEL Communications Prestige 623R-T Uživatelská příručka stáhnout pdf (Strana 13)

Prestige 623R-T ADSL Dual-link Router

ZyXEL Prestige 623R-T1 Quickstart Guide for IOL Broadband – Page 13

7. Connection Test

When the wizard proceeds to the

next screen shown on the right, it

will automatically test its LAN

(Local Area Network)

connection – that is, its Ethernet

connection to your PC.

You are given the option to test your WAN (Wide Area Network) connection to IOL Broadband. To have your

P623 test this connection, click “Start Diagnose” and it will perform 4 tests.

The results shown should change from “N/A” before the tests are performed to “PASS” as each test

completes – apart from the “Ping” test, which will always show FAIL; this is normal as this test is

incompatible with IOLBB.

If you do not see “PASS” as the result of the three WAN tests apart from “Ping”, it may indicate a problem in

your configuration, at your local exchange - or, in exceptional circumstances, at IOL.

Here are examples of some common problems and how to resolve them (see also Appendix A):

• If “Test ADSL synchronisation” fails, your P623R was unable to establish an ADSL connection to

your local exchange. Among the possible causes are if your P623 is not connected to the phone

line, you may have connected it to an incorrect phone socket (such as an internal extension

connected to a PABX), you may not have connected the Microfilters correctly, or possibly your line

is not yet activated for DSL (or there is a fault on the line or at the exchange).

• If “Test PPPoE server connection” fails, you may have entered your IOL Broadband user name

and password information incorrectly (such as forgetting to add @iolbb to the end of your username)

or perhaps your IOLBB account is not yet activated at IOL.

If you are having difficulty connecting to IOL Broadband, knowing the status of the WAN tests detailed above

will help IOL Broadband to assist you when you call for technical support.

TIP: After you power on your P623, the DSL light on the front will flash, indicating it is establishing a connection

with the ADSL equipment at your local exchange. It should stay lit after 30 to 60 seconds, indicating your router

has successfully made a connection ( “DSL synchronisation”). This does NOT, however, tell you if your user name

and password are correct; the DSL light comes on even if your name or password is wrong!

If you think you have entered your user name or password incorrectly, you can once again click Wizard

Setup and return to step 4 in these instructions to correct your error and retest your WAN connection.

Click “Return to Main Menu” when you have completed the Wizard.

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